Legal
Shipping & Digital Delivery Policy
Last updated: 13 August 2026
1. Digital service only
RoleFit provides software access, resume-tailoring credits, generated suggestions, and downloadable documents. Nothing is physically shipped, and there are no shipping charges.
2. Credit-pack delivery
After Razorpay confirms and captures a successful payment, the purchased credits are added to the RoleFit account used at checkout. They normally appear immediately on the dashboard and remain linked to that account for future logins.
3. Subscription delivery
For an active subscription, the credit quantity shown at checkout is added according to the monthly billing cycle after each successful charge. Subscription status and credits are associated with the purchasing RoleFit account.
4. Resume results and exports
A tailoring credit is used when you submit an eligible resume and job description for processing. Processing usually completes within minutes but may take longer during provider or network disruption. Completed results are available in your RoleFit dashboard and can be exported using the available formats.
5. Confirmation
RoleFit sends a purchase-confirmation email to the account email after successful fulfillment. Razorpay may send a separate payment receipt. The dashboard credit balance is the authoritative delivery record.
6. Delivery problems
If payment was captured but credits do not appear, do not purchase again. Submit a billing request through RoleFit Support with your account email and Razorpay order or payment reference. We will investigate and restore delivery or provide an appropriate remedy.
7. Refunds
Delivery does not remove rights available under applicable law. Refund eligibility and consumed-credit rules are explained in our Refund Policy.